Produktivitätsbewertung und simulationsbasierte Gestaltung von wissensintensiven Dienstleistungen

• Service productivity assessment and simulation based design of knowledge intensive services

Petz, Andreas; Mütze-Niewöhner, Susanne (Thesis advisor); Schmitt, Robert Heinrich (Thesis advisor)

Aachen : Shaker Verlag (2018)
Book, Dissertation / PhD Thesis

In: Industrial engineering and ergonomics 27
Page(s)/Article-Nr.: 241 Seiten : Illustrationen

Dissertation, RWTH Aachen University, 2017

Abstract

Institutions

• Chair and Institute of Industrial Engineering and Ergonomics [417110]