A Conceptual Model on the Productivity of Complex Services

Petz, Andreas; Duckwitz, Sönke; Rannacher, Alexander; Mütze-Niewöhner, Susanne; Schlick, Christopher

Stuttgart: Fraunhofer Verlag, 2011 : Fraunhofer Verlag (2011)
Abstract, Contribution to a book, Contribution to a conference proceedings

In: Productivity of Services Next Gen - Beyond Output/Input : RESER 2011 - Programme and Abstracts. / Walter Ganz ... (eds.). [Fraunhofer IAO]
Page(s)/Article-Nr.: 116-117