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Publikationen

Veröffentlichungen 1999

Determinants of Organizational Commitment during the Integration Phase of New Managers in Food Services


Übersicht
Stawowy, G.; Fischer, J.; Luczak, H.Determinants of Organizational Commitment during the Integration Phase of New Managers in Food Services, In: TQM and Human Factors - toward successful integration - Proceedings of the International Conference vom 15.-17. Juni 1999 in Linköping, Sweden, Hrsg.: Axelsson, J., , Linköping, Sweden 1999, S. 140-145

Kurzfassung
Within the presented case study a survey was conducted to investigate the organizational commitment and respective determinants of new restaurant managers in food service industry. Therefore a model was designed to describe relevant influences, The results prove the fact that organizational commitment consists of two dimensions: affective commitment and willingness to quit the job. The following aspects correlated significantly with organizational commitment: the feedback during the integration phase, the perceived corporate image, disppointment of employee`s expectations about the new job and the perceived impact of the personal job performance. Furthermore the importance of training measures could be proved.

Schlagworte
Mitarbeiterloyalität, Arbeitsverhalten, Personalentwicklung, Personalmanagement, Organisationswandel, Dienstleistungsunternehmen, Organisationspsychologie

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